Established 1974
01902 743926
The following terms and conditions are for the sale of goods, they will govern any contract for sale that we enter into with you. Please read these terms and conditions carefully.
1. These terms and conditions do not affect your statutory rights
2. We will treat each order for goods as an offer by you to purchase the goods subject to these terms and conditions.
3. To order goods through this website you must be at least 18 years of age.
4. We have the right to refuse at our discretion to supply any goods ordered by you.
5. Goods are subject to availability. If we do not supply the goods for any reason we will not charge you for these goods and we will refund any money already paid for the goods. However, we will not be responsible for compensating you for any other losses that you may suffer if we do not supply goods.
6. Many of the products we sell are of a technical nature and it is not practical to publish detailed specifications of all the products and keep specifications 100% up to date. All drawings, descriptive matter, specifications and advertising on our website are for the sole purpose of giving an approximate description of the goods. However, if you buy goods which have an unsuitable specification which was not apparent from our website, we will accept the return of the goods in good condition and refund any money paid for the goods along with delivery charges.
9. As soon as we have delivered the goods you will be responsible for them. If you delay accepting a delivery, our responsibility for everything other than damage due to our negligence will end on the date the carrier tried to deliver the goods to you.
Important: If goods arrive in a damaged condition you must inform us within 7 days otherwise we have no liability for goods said to be damaged on delivery.
We will arrange collection of these goods and will replace them at no extra charge or will refund any money paid for the goods.
If goods returned under clause 9 are found to be in full working order these will be returned to you and we reserve the right to charge an admin fee of 15% of the price of the goods along with the cost of carriage.
The price for the goods will be as stipulated at the time when you place your order. We are entitled to make adjustments to the price to take account of any increase in our supplier's prices, or the imposition of any new taxes or duties, or if due to an error or omission the price published for the goods on our website is wrong.
We will inform you of the correct price and give you an opportunity to cancel the order. If the goods have already been delivered, we will give you an opportunity to return the goods and receive a full refund of the price and any delivery charges you have paid for the goods.
Either of us shall have the right to terminate any contract between us without penalty within 30 days from the date we accept your order. In the event of termination we shall refund to you all sums paid by you to us and you shall return any goods (in the same unused condition we supplied them to you) that we have despatched to you.
You will only own the goods once we have received payment in full.
Failure by us to enforce any of these terms and conditions will not affect our right to enforce the rest of these terms and conditions.
The Contract between us shall be governed by the laws of England and Wales and any dispute will be resolved exclusively in the courts of England and Wales. We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise. If you have a complaint contact us at [email protected]
These terms and conditions are subject to change at any time without prior notice.
Our 100% satisfaction guarantee ensures every item you purchase at Kingswood meets your high standards, or you can return it for a replacement or refund.
At Kingswood we understand privacy is important to you and we value your trust.
This Policy explains how personal information about you is collected and used. Personal information covered by this Policy includes information we collect when you use our website, or when you otherwise interact with us.
We collect personal information you provide to us when you, for example, make a purchase, when you email, call, or otherwise communicate with us. The types of personal information we collect include, name, postal address, email address, phone.
We receive certain types of information automatically whenever you use our services or website. For example, when your web browser accesses our website, we obtain certain types of information, such as the type of browser you use, your IP address and access times. We may also collect information about your computer's operating system and information about your usage and activity on our website.
We use the personal information about you for a variety of purposes, for example, to:
• provide and deliver products and services, process and complete transactions and send you related information such as order confirmations, invoices, updates, support and administrative messages
• respond to your comments and questions and provide customer service
• operate and improve our website and services
We do not share personal information about you with our affiliates or any other third party.
All items purchased at Kingswood are 100% satisfaction guaranteed. Your delivery will be made by employees of Kingswood.
We only use your payment details for making a transaction once, either over the phone or face to face - we don't keep your details, and they are destroyed after use.
We will endeavour to be in contact with you to keep you continuously updated as to your order status. For urgent order updates, please phone us on (01902) 843724 or email [email protected]
if you live in, or near Wolverhampton you can now order online and collect your goods direct from us:
Kingswood
Wood Hall Farm,
Codsall Wood,
Wolverhampton,
WV8 1QR
Phone (01902) 843724
If you have a question about our range of pool tables or want to make an enquiry about a specific model then please send us a message below and we will get straight back to you.